There’s no doubt that in today’s society, technology has become an integral part of our lives. And for businesses, having the right technology can be the key to success. This is especially true for restaurants, which can benefit tremendously from having a dedicated EPOS system.
Think about all the restaurants you visit on a regular basis – what do they all use to process your purchases these days? They all have an electronic POS, right? Surely everyone is using touchscreen terminals running POS software that controls orders and purchases digitally these days?
Those that don’t are missing out because POS systems deliver all sorts of operational benefits to a business. And yet the needs of retailers and restaurateurs are different. If you want to get all the benefits of a POS, you need a solution that is tailored to how restaurants operate. Here’s why.
A touchscreen makes more of a difference
Touchscreens have become the staple of modern POS systems. They make navigating through menus and screens more intuitive, convenient, and faster, leading to fewer errors and better service. But in restaurants, a touchscreen makes even more of a difference than it does in retail for one important reason – It lets you input order items super efficiently with a single touch.
In a store, most items being purchased are scanned via a barcode reader. But in a restaurant, every item ordered must be input by hand. That means there’s even more value in having a highly responsive capacitive touchscreen in a restaurant with all menu items displayed as touchable icons. Compared to having to type in orders as you had to on old-style computer POS terminals, or even keying in prices manually on a cash register, it makes the whole ordering process much faster, more accurate and more efficient.
Communication with the kitchen is key
Another huge benefit of a dedicated restaurant POS system is that it can transform how orders are communicated from front of house to the kitchen. Instead of hand-scrawled notes pinned to a board, with a digital POS, as soon as the orders are input, they can be instantly sent to a kitchen display – a digital screen that will organise meals by time of order, how long different items take to cook etc.
Mobile makes sense
In retail mobile POS might rank as a ‘nice to have’ – store assistants walking around with POS tablets that they can use to look up product information for customers, or even process sales at the busiest times, sure adds an extra dimension to service. But if you think about the same idea in the context of a restaurant, mobile POS looks closer to being essential. With POS tablets in hand, waiting staff can input and process orders directly at the table, rather than writing them down and then having to punch them into the system. It speeds everything up, it means changes in order or errors can be spotted and corrected right away, and it also lets restaurants offer the option of payment at the point of order, so diners don’t have to wait around for the check when they’ve finished.
Here are just a few of the ways that restaurants can benefit from using an EPOS system.
1) Improved organisation and efficiency – An EPOS system can help to improve organisation and efficiency within a restaurant, resulting in a more smoothly-run business.
2) Increased sales and profits – With an EPOS system in place, restaurants can track sales data more effectively, allowing them to identify areas where they could make improvements and increase profits.
3) Better customer service – By being able to track customer orders and preferences, an EPOS system helps restaurants provide better customer service which, in turn, leads to more returning customers.
4) More accurate stock control – Having accurate stock control is crucial for any restaurant business – with an EPOS system in place, this becomes far easier to achieve.
5) Enhanced marketing opportunities – An EPOS system gives restaurants access to a wealth of data which they can use to better understand their customers and market their business more effectively.
Overall, it’s clear that there are many benefits to be gained by using a dedicated restaurant EPOS system. If you’re looking for a way to improve your restaurant business, then this is definitely something worth considering.
If you’re looking to improve your business efficiency, sales and profits, customer service or stock control, then here at AURES Technologies we could have the right solution for you. Whether it be an all-in-one EPOS, mobile POS or our self-service kiosks, our expert sales team are available to help you with your specific needs – contact us today to find out more. Email: salesUK@aures.com or call: 01928 599 966