Keeping your EPOS clean

17 March 2020

Due to the current situation which seems to be sweeping the globe we thought a short piece on how to keep your EPOS terminal and all peripherals hygienically clean is important.  

We understand a number of pubs, restaurants, QSR’s and bars will potentially be closing shortly due to either government advice or due to a drop off in trade. However, in the meantime to keep everything clean and to ensure all customers and staff using equipment particularly touchscreens are kept hygienically safe our guidance is as follows; 

Wipe down all components of your EPOS terminal using a good glass cleaner which contains isopropanol (a form of alcohol) & viscose rayon wipes. This is good for all surfaces – not just glass and can therefore be used on everything from the touchscreen, PED, keyboard, mouse, cash drawer etc. 

The UK government advice at the moment for general care is as follows, for further information please visit the website; 


  • wash your hands with soap and water often – do this for at least 20 seconds 
  • always wash your hands when you get home or into work 
  • use hand sanitiser gel if soap and water are not available 
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze 
  • put used tissues in the bin immediately and wash your hands afterwards 
  • avoid close contact with people who have symptoms of coronavirus 
  • only travel on public transport if you need to 
  • work from home, if you can 
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas 
  • avoid events with large groups of people 
  • use phone, online services, or apps to contact your GP surgery or other NHS services 


  • do not touch your eyes, nose or mouth if your hands are not clean 
  • do not have visitors to your home, including friends and family 

If you have any technical support questions please refer to the support website where you can submit any queries.